Making A Suggestion

Bolton College always aims to consult customers as much as possible about the services we provide.

The Customer Suggestion Scheme has been developed to enable our customers to influence the way the college operates in order to ensure their needs are met. Every one of our customers is encouraged to submit their ideas for improvement.

If you have a good idea which you would like us to consider, we want to hear from you! Your idea could be about any aspect of College life, for example it could be related to:

Celebrating success
Health and Safety
Improving customer services
Improving the physical environment
New services we could offer
Ways we could save money or energy, and reduce waste
Who Can Make A Suggestion?
If you are involved with Bolton College in any way you can make a suggestion.

We are especially keen to hear ideas from:

Community partners
Council members
Current students
Employers
Groups or teams (please provide a contact name)
Parents
Those thinking about becoming a student
In fact, we want as many positive suggestions as we can get to help us provide all our customers with an excellent service every time.

How Can I Make A Suggestion?

To tell us about your suggestion, you can:

Collect a paper form from any of our main Reception desks
Complete our online form
Download a PDF to print out
Email your suggestion to our Customer Services Manager at customer.services@boltoncc.ac.uk.
Once we’ve received your suggestion, our Customer Services Manager will pursue it and let you know if we can implement it. We will always let you know what we’ve done with your suggestion.

Suggestions That Won’t Be Accepted

Bolton College won’t deal with suggestions which are:

Anonymous
Considered personal or aimed at an individual
Thought to be copied from someone else